This year we will only be delivering to Metro Melbourne and the Mornington Peninsula.
Shipping is a flat rate of $10 but free for orders over $100. If you live outside of our shipping zone, you might consider our Pick-up option.
Delivery orders closed on December 5th.
Our customer service team will be in touch after your order is placed to confirm your preferred delivery date. On the day of your delivery, you will receive a text message from our driver confirming an ETA for delivery. Unfortunately if you are not home, we will be unable to deliver your ham due to refrigeration and it will be returned to our Clayton pop up shop for your collection.
| Delivery Days | |
|---|---|
| Tuesday | 13th December |
| Thursday | 15th December |
| Tuesday | 20th December |
| Thursday | 22nd December |
You can select "local pickup" during checkout this year and come by to collect your order when it is ready!
On your selected pick up date, please collect your order from the below address. Look out for the Tibaldi XMAS Shop signs as you arrive. There is a signposted car park on the left hand side, please park here and head into our XMAS shop, advising our shop assistants of your order collection.
Location
1513-1533 Centre Rd, Clayton, Victoria 3168 (Map)
Collection
Open for collections: Monday 5th - Thursday 23rd December
| Collection Times | |
|---|---|
| Monday - Friday | 8:30am - 4:00pm |
| Saturday | Closed |
| Sunday | Closed |
| 23rd December | Closing at 12 noon |
To ensure we can give you everything you’d like, the way you like, orders are prepared on request.
As such, while we will do our best to get as close to your requested weight, there is always slight variation. Because pricing is based on weight, we will select your products and give you a call early December to complete payment. Local pick-up orders can be paid for at the time of pick-up.
Your happiness and enjoyment of our products is our absolute priority, and we are committed to providing you with the highest quality freshly made products.
If you are not entirely satisfied with your purchase, please contact us immediately to discuss a return, replacement or refund.
Please note, to ensure the safety and protection of your personal information, we do not retain any of your financial or payment details, and any information we do collect is kept secure at all times.
Please note, to ensure the safety and protection of your personal information, we do not retain any of your financial or payment details, and any information we do collect is kept secure at all times.
Should you require any further information or assistance, please do not hesitate to contact our customer care team.
(03) 9541 1516
customercare@tibaldi.com.au
